Food / Catering Manager at Deloitte Nigeria Full Time

Job Title: Food / Catering Manager

Location: Abuja (FCT)
Employment Type: Full Time

Job Purpose

• The Food/Catering Manager is responsible for managing and overseeing all food and catering services within the healthcare organization, ensuring the delivery of nutritious, high-quality meals that meet patient dietary requirements, staff needs, and visitor expectations.
• The role holder will develop and maintain catering strategies, manage budgets, and ensure compliance with food safety regulations and organizational standards.

Core Responsibilities
Strategic Catering Management:

• Develop and implement catering policies and procedures to align with the healthcare organization’s objectives and patient care standards.
• Design meal plans and menus that accommodate diverse dietary needs, medical conditions, and cultural preferences of patients and staff.
•  Collaborate with dietitians, nutritionists, and healthcare professionals to ensure menus meet nutritional standards and therapeutic requirements.
• Conduct regular assessments of catering operations to identify areas for improvement and ensure optimal service delivery.

Operational Oversight and Quality Assurance:

• Supervise daily kitchen operations, including food preparation, cooking, and presentation, to maintain quality and consistency.
• Ensure all food and beverage services comply with health, hygiene, and safety standards, including Hazard Analysis and Critical Control Points (HACCP) and other regulations.
• Coordinate procurement of food supplies, equipment, and services to meet operational demands while minimizing waste and cost.
• Develop and oversee cleaning schedules to maintain sanitary kitchen and dining environments.

Budget and Financial Management:

• Prepare and manage the catering department’s budget, ensuring cost-effectiveness and value for money.
• Monitor and control inventory, reducing waste while maintaining adequate stock levels.
• Analyze financial performance, identifying trends, risks, and opportunities for cost savings or revenue generation.
• Negotiate contracts with food suppliers and vendors to secure favorable pricing and quality agreements.

Patient and Stakeholder Engagement:

• Act as the primary point of contact for food and catering-related inquiries or complaints, ensuring timely resolution.
• Conduct patient and staff satisfaction surveys to identify preferences and areas for service improvement.
• Collaborate with hospital administration to align catering services with organizational goals and patient care priorities.
• Organize and oversee special events or themed menus to enhance patient and staff experiences

Job Specifications
Educational Requirements:

• Bachelor’s degree in Hospitality Management, Food Science, Nutrition, or a related field.
• Master’s degree in biomedical engineering or a related field is an added advantage.

Professional Requirements:

• Professional certification/ membership of a relevant recognized professional body is an added advantage.

Experience Requirements:

• 5-7 years of experience in food service or catering management, preferably in a healthcare or institutional setting.

Competency Requirements:
Knowledge Requirements:

• In-depth understanding of dietary and nutritional requirements for various medical conditions.
• Comprehensive knowledge of food safety regulations and compliance standards.
• Familiarity with inventory management and procurement practices.
• Understanding of financial management principles within a catering environment.

Skills Requirements:

• Expertise in menu planning and recipe development tailored to healthcare settings.
•  Proficiency in financial planning and budget management.
•  Strong leadership and team management capabilities.
•  Advanced knowledge of food safety protocols and sanitation standards.
•  Effective communication and interpersonal skills to liaise with diverse stakeholders.
• Problem-solving and decision-making skills to address operational challenges.

Personal Abilities:

• Ability to empathize with patients and their families.
• Exceptional attention to detail and commitment to excellence.
•  Ability to work under pressure and manage multiple priorities.
•  Strong organizational and time management skills.
• Commitment to continuous learning and professional development.

Application Closing Date
21st February, 2025