Security Camera Monitor Supervisor at Deloitte Nigeria Full Time

Job Title: Security Camera Monitor Supervisor

Location: Abuja (FCT)
Employment Type: Full Time

Job Purpose

• The Security Camera Monitor Supervisor within the Operations Directorate will be responsible for overseeing the effective operation and maintenance of the organization’s CCTV surveillance system.
• This role will ensure the continuous monitoring of premises, timely identification of security breaches, and accurate recording of incidents, contributing to a safe and secure environment for patients, staff, and visitors across all facilities.

Core Responsibilities
System Management and Maintenance:

• Oversee the maintenance and repair of the CCTV system, coordinating with technical support and vendors as needed.
• Ensure the proper functioning of all cameras, monitors, recording equipment, and related infrastructure.
• Regularly inspect the system for malfunctions or damage, proactively addressing any issues to minimize downtime.
• Manage the storage and retrieval of recorded footage, ensuring compliance with data protection policies and procedures.
• Recommend upgrades and improvements to the CCTV system, keeping abreast of technological advancements and best practices.

Incident Management and Response:

• Develop and implement protocols for responding to security incidents detected through the CCTV system.
• Coordinate with security personnel, law enforcement, and other relevant authorities during emergencies.
• Ensure accurate and detailed documentation of all security incidents, including date, time, location, and description of events.
• Analyze incident data to identify trends and patterns, recommending preventive measures to enhance security.

Real-time Monitoring:

• Continuously monitor CCTV screens, actively observing activities and identifying suspicious behavior or security breaches.
• Utilize system features such as zoom, pan, and tilt to focus on specific areas of interest.
• Maintain detailed logs of all significant events observed, including date, time, location, and description of the incident.
• Proactively identify potential security risks and escalate concerns to appropriate personnel.

Footage Review and Analysis:

• Review recorded footage to investigate incidents, gather evidence, and identify perpetrators.
• Analyze footage to reconstruct events, determine the sequence of actions, and identify contributing factors.
• Prepare reports summarizing findings from footage review, providing clear and concise descriptions of incidents.
• Maintain the confidentiality and integrity of recorded footage, adhering to data protection policies and procedures.

Communication and Collaboration:

• Communicate effectively with security personnel, other staff, and external stakeholders regarding security incidents and surveillance activities.
• Collaborate with law enforcement agencies, providing access to recorded footage and other relevant information during investigations.
• Maintain open communication with the Operations Directorate, providing regular updates on security camera monitoring activities.
• Participate in security meetings and training sessions, staying informed about best practices and emerging threats.

Educational Requirements

• Bachelor’s degree in a related field.

Professional Requirements:

• Relevant safety certification is an added advantage.
• Training in CCTV operation and surveillance is desirable.

Experience Requirements:

• Minimum of 5 years of experience in security camera monitoring or a related field.
• Experience in a healthcare setting is an added advantage.

Knowledge Requirements:

• CCTV System Operation
• Security Protocols and Procedures
• Data Privacy and Confidentiality
• Legal and Ethical Considerations
• Incident Management
• Technical Troubleshooting
• Healthcare-Specific Security Considerations

Skill Requirements:

• Proficiency in operating CCTV systems and related software.
• Strong observational and analytical skills.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Attention to detail and accuracy

Personal Abilities:

• Ability to empathize with patients and their families.
• Meticulous attention to detail in all aspects of patient care.
• Ability to manage stress and work under pressure.
• Ability to adapt to changing circumstances and unexpected challenges.
• Commitment to continuous learning and professional development.
• Proactive and results-oriented approach to work.
• Strong teamwork and collaboration skills.
• Strong problem-solving and decision-making skills.
• High level of attention to detail and accuracy.
• Meticulous attention to detail and accuracy in all work.

Application Closing Date
21st February, 2025