Savings Officer at Excel and Grace Consulting Full Time NEW

Job Title: Savings Officer

Location: Port Harcourt, Rivers
Employment Type: Full-time

Job Description

• The Savings Officer is responsible for mobilizing savings deposits from individuals and small businesses within the assigned territory.
• This includes promoting various savings products, educating customers on the benefits of saving, and ensuring efficient and accurate processing of savings transactions.

Key Responsibilities

• Actively solicit new savings accounts from individuals and small businesses within the assigned territory.
• Build and maintain strong relationships with existing customers to encourage increased savings deposits and product usage.
• Conduct market research and identify potential customer segments within the target market.
• Promote a wide range of savings products offered by the bank.
• Educate customers on the benefits of each savings product, including interest rates, terms, and conditions.
• Organize and conduct savings awareness campaigns and financial literacy workshops for customers.
• Accurately process customer savings transactions, including deposits, withdrawals, and account inquiries.
• Ensure adherence to all bank policies and procedures related to savings operations.
• Prepare daily reports on savings transactions and customer activity.
• Adhere to all KYC/AML regulations and ensure all customer transactions are properly documented and verified.
• Maintain confidentiality of customer information at all times.
• Assist in the preparation of monthly and quarterly savings reports.

Qualifications & Experience

• Diploma or Degree in Banking & Finance, Business Administration, or a related field.
• Minimum of 1 year of experience in savings mobilization or customer service within the financial services industry, preferably in a microfinance setting.
• Strong understanding of savings products and banking operations.
• Excellent communication, interpersonal, and customer service skills.
• Ability to work independently and as part of a team.
• Strong sales and marketing skills.
• Proficiency in using Microsoft Office Suite (Word, Excel, PowerPoint).
• Knowledge of local languageis a plus.

Salary
N50,000 Monthly.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should send their CV to: [email protected] and copy: [email protected] using “Savings Officer – PH” as the subject of the mail.