IT Support Manager at Compovine Technologies Limited Full Time NEW

Job Title: IT Support Manager

Location: Ikeja, Lagos
Employment Type: Full-time

Responsibilities

• Manage the assigned Computer &Copier Service team members
• Lead, coach and train team members
• Develop and implement strategic initiatives for team
• Be an escalation point of contact to handle issues and involve direct leadership as needed
• Monitor team coverage, oversee personnel time off approval, make sure back-ups are in place and redistribute work to cover when others are out
• Monitor staffing and equipment needs
• Conduct performance reviews and make compensation decisions
• Monitor direct reports call screens, work load and call activity to meet and exceed our client s expectations
• Manage and meet established metrics and team benchmarks
• Provide weekly metrics and reports to the Director Computer & Copier Service Manager regarding the team s performance
• Attend required company and departmental meetings
• Perform other related duties as assigned by Director.

Application Closing Date
28 February, 2025.

How to Apply
Interested and qualified applicants should forward their CV/Resume to: [email protected] and the subject should be the job title/ location.