Fiber Technician (Lagos) at Afconrecruit Limited – 2 Openings Full Time

Job Title: Fiber Technician

Locations: Victoria Island and Ikeja – Lagos
Time Type: Full time

Role Summary

• The Tech Team will handle the installation, maintenance, and troubleshooting of network systems within the region.
• They are critical in ensuring seamless technical service for clients within the OLT’s 20km coverage radius.

Responsibilities

• Install and maintain network infrastructure within the region, ensuring optimal coverage and performance.
• Provide on-site technical support and troubleshooting for clients experiencing connectivity issues.
• Collaborate with the Sales and CSS teams to ensure customer issues are resolved quickly and efficiently.
• Perform regular maintenance checks and upgrades to minimize downtime and ensure service reliability.
• Implement system upgrades and expansions as needed, ensuring seamless integration with existing infrastructure.

KPIs:

• Response time to technical issues from the time they are reported.
• Successful completion rate of installations and network upgrades.
• Customer satisfaction with technical services provided.
• Percentage of technical issues resolved on the first visit.

Requirements

• B.Sc / HND in any Engineering related field
• The ideal candidate must have 5-7 years experience

Application Closing Date
Not Specified.