Loan Collections Officer at Careers Verified Full Time

Job Title: Loan Collections Officer

Location: Ikeja, Lagos
Employment Type: Full Time
Industry: Fintech

Responsibilities

• Reviewing the company debtor list.
• Contacting customers and informing them of their overdue bills.
• Advising customers on their payment options and suggesting methods of payment.
• Negotiating suitable payment plans.
• Maintaining customer payment records.
• Writing final notice warnings to customers when payments are not being made.
• Instituting legal action when customers fail to pay their debt.
• Responding to customer queries.

Minimum Requirements & Key Skills

• HND / OND qualification
• A minimum of 1 year job experience
• Strong persuasion and negotiation skills;
• Energetic with a passion for customer service;
• Must be Computer literate.
• Have the ability to influence and collaborate with a team;
• Excellent written and oral communication skills, with the confidence to interact at all levels of the organization.

Competencies & Skills:

• Customer Orientation;
• Problem-Solving Skills;
• Persuasion and Influencing Skills;
• Team player.
• Good communication skills.

Salary
N55,000 monthly + commission or performance pay range from 0-40,000.

Benefits:

• Working within the office environment
• Monday-Saturday + double pay for the weekend
• Public holiday * 3 of basic salary been prorated
• Weekly bonus
• Seniority allowance
• Transportation subsidy.

Application Closing Date
30th October, 2024.