Relationship Managers at a Leading Nigerian Bank – Zhuli Recruiters Full Time

ob Title: Relationship Manager

Location: Nationwide
Employment Type: Full-time

Job Description

• Drive product sales and ensure growth in volume and value of accounts to meet targets.

Key Responsibilities

• Serve as client’s advocate and trusted advisor on financial matters.
• Handle client enquiries and resolve complaints effectively.
• Build and maintain relationships with customers and organizations.
• Collaborate with business heads to drive product sales and acquisitions.
• Leverage internal networks and partnerships for sales growth.
• Sell, cross-sell, and upsell bank products to maximize revenue.
• Implement marketing strategies to boost profit.
• Achieve deposit targets through business and investment deals.
• Source clients for savings, current, and fixed deposit accounts.
• Create quality risk assets to meet targets.
• Package and monitor customers’ credit requests and compliance.
• Ensure KYC requirements are met.
• Plan and report on marketing activities.
• Monitor performance against targets.
• Deliver high-quality client service to enhance sales and retention.

Key Performance Indicators:

• Customer growth in volume and value.
• Customer experience and cross-selling.
• Customer satisfaction and retention.
• Profitability rate.
• Quality and timeliness of reporting.

Experience and Qualifications

• Degree in Finance, Accounting, Economics, or related field. Postgraduate qualification or professional certification is a plus.
• Minimum 5years of banking experience in sales and credit.
• Knowledge of accounting, financial analysis, business law, advisory services, and banking operations.
• Skills in credit risk assessment, relationship management, and business writing.
• Understanding of economic trends and their implications on the banking sector.
• Must currently occupy similar role in other banks
• Must be a full time staff of a bank

Skills and Competencies:

• Strong business acumen and analytical skills.
• Excellent relationship management and interpersonal skills.
• Proficiency in MS Word and Excel.
• Understanding of business processes and attention to detail.
• Enthusiastic and passionate about customer service.
• Proactive decision-making and problem-solving skills.
• High integrity and commitment.

Application Closing Date
6th September, 2024.