Head of Pharmacy at Mopheth Nigeria Limited – 3 Openings Full Time

Job Title: Head of Pharmacy

Locations: Festac, Victoria Island and Lekki – Lagos
Employment Type: Full-time

Job Description

• We are seeking an experienced and dynamic Head of Pharmacy to oversee and manage our retail pharmacy branches located in Festac, Victoria Island, and Lekki.
• The ideal candidate will be 35 years or older, possess at least 10 years of leadership experience in a retail pharmacy environment, and have a strong understanding of retail pharmacy operations.
• This role requires a proven leader who can drive operational excellence, ensure exceptional customer service, and lead a dedicated team of pharmacy professionals.

Job Functions / Responsibilities

• Provide strategic leadership and direction to the pharmacy teams across the Festac, Victoria Island, and Lekki branches.
• Foster a positive and collaborative work environment that promotes teamwork, professional development, and high performance.
• Ensure effective communication and coordination between branches to maintain consistent standards and practices.
• Oversee the day-to-day operations of the retail pharmacy branches, ensuring compliance with regulatory requirements and company policies.
• Implement and monitor standard operating procedures (SOPs) to enhance efficiency, accuracy, and customer satisfaction.
• Optimize inventory management, including stock levels, ordering, and expiry management.
• Ensure the delivery of exceptional customer service and patient care across all branches.
• Address and resolve customer complaints and concerns in a timely and professional manner.
• Develop and implement initiatives to enhance customer experience and loyalty.
• Recruit, train, and mentor pharmacy staff to build a skilled and motivated team.
• Conduct performance evaluations and provide constructive feedback to support staff growth and development.
• Identify training needs and organize relevant professional development opportunities.
• Develop and manage budgets for the pharmacy branches, ensuring financial targets are met.
• Analyze financial reports and performance metrics to identify areas for improvement and implement corrective actions.
• Implement cost-saving measures and strategies to maximize profitability.
• Ensure all branches comply with legal and regulatory requirements, including licensing, record-keeping, and reporting.
• Maintain high standards of quality assurance, including regular audits and inspections.
• Stay updated on industry trends, best practices, and changes in regulations affecting retail pharmacy operations.

Requirements / Qualifications

• Bachelor’s or Master’s Degree in Pharmacy (PharmD) from a recognized institution.
• Current pharmacist license in good standing.
• Minimum of 10 years of leadership experience in a retail pharmacy setting.
• Proven track record of successfully leading and managing teams in a retail pharmacy environment.
• Strong understanding of retail pharmacy operations, including inventory management, customer service, and regulatory compliance.
• Excellent communication, interpersonal, and organizational skills.
• Strong analytical and problem-solving abilities.
• Ability to work effectively in a fast-paced, dynamic environment.
• Proficiency in pharmacy management software and Microsoft Office Suite.
• Must be 35 years or older.

Work Schedule:

• Full-time position, with flexibility to travel between the Festac, Victoria Island, and Lekki branches as needed.

Compensation and Benefits

• Monthly Salary: N500,000
• Health Maintenance Organization (HMO) coverage
• Pension plan

Application Closing Date
10th August, 2024.

How to Apply
Interested and qualified candidates should send their Resume, Cover Letter, and references to: [email protected] using “Head of Pharmacy Application” as the subject of the mail.