Team Lead, Visa Settlement at First Bank of Nigeria Limited Full Time

Job Title: Team Lead, Visa Settlement

Job Identification: 1108
Location: Lagos, Nigeria

Job Description

• Supervise and manage the VISA Settlement Desks In line with stated processes and procedures.

Duties and Responsibilities

• Supervises the prompt and accurate settlement of all variants of the VISA Card (Classic, Gold, Premium and prepaid) across the different transaction types (Domestic & International transactions) and across the available channels (ATM, POS and Web)
• Oversees the timely and accurate treatment of all VISA Dispense errors, chargebacks, representments, cash disbursement reversal adjustments and refunds.
• Manages the settlement of VISA First Pay link transactions.
• Partner with Account monitoring and Investigating team in the review and resolution of reconciliation entries on Visa related accounts
• Supervises timely upload of all off cycle, annual and monthly credit card repayment
• Processing of upload files from other sections of the unit.
• Manages the correct recognition of fees, charges and income for all VISA transactions.
• Ensures prompt and accurate funding of offshore accounts.
• Ensure timely resolution of discrepancies and enquiries on customers’ accounts and merchant settlements related to VISA transactions.
• Monitor and close all SLAs emanating from VISA settlement activity.
• Ensure proper and adequate stakeholders’ engagement as the need arises.
• Ensures a database of VISA activity files are maintained and updated.
• Review with the business and processing of VISA International monthly billing to the Bank (training costs, issuer fees, acquirer fees, etc.)

Application Closing Date
26th July, 2024; 22:26