PRO/Communications Officer
Supervisor – CCC, Telco Trade Partnerships at Stanbic IBTC Bank Full Time
Stanbic IBTC Bank is currently looking for a supervisor CCC telco trade partnerships for immediate employment. Interested persons are expected to apply. Kindly go through the full details of this position below:
Job Title: Supervisor – CCC, Telco Trade Partnerships
Job ID: 80424451
Location: Ilupeju Industrial Avenue, Lagos
Employment Type: Full-time
Job Description
- To lead & supervise the support team that provides end to end processing of customers’ requests/queries received via the Contact Centre by providing timely and seamless resolution.
Qualifications
- First Degree in any field.
- Minimum of 2 years’ of Operational and Customer Service experience
Personal Competencies:
- Well-developed people management skills
- Excellent interpersonal and communication skills (across the business)
- Well-developed negotiating skills
- Strong stakeholders focus and service orientation
- Creative, and analytical with good problem-solving skills
Application Closing Date
Not Specified.
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