Product Manager, Agent / Merchant Acquiring at PalmPay Limited Full Time

Job Title: Product Manager, Agent / Merchant Acquiring

Location: Ikeja, Lagos
Employment Type: Full-time

Job Description

• The Product Manager, Agent/Merchant Acquiring will be responsible for developing merchant product among Agent and Merchant.
• The ideal candidate needs to be based on the PalmPay POS business in Nigeria and propose their own solutions based on current business problems.
• In the design of software systems, output documents, improve operating efficiency and customer experience through system design, and assist in completing business indicators.

Duties and Responsibilities

• Familiar with and master PalmPay’s merchant products (including but not limited to POS, MMO payment, etc.)
• Responsible for promoting the system design of POS business, including operating tools and Business APP
• Collect information through merchant communication, market research, etc., and promote internal teams to optimize products and upgrade experience.
• Monitoring the Rules and Regulations regarding POS product, card transactions and electronic payments.

Qualification & Required Skills

• Bachelor’s Degree in IT, Computer Science, and other social sciences.
• 5-10 years of relevant experience, including 2+ years POS product manager experience in Banks, PSPs, MMOs, OEM manufacturers.
• Great knowledge of financial institutions, bank operations, electronic payment processing flows and the financial networks for processing preferred.
• Excellent interpersonal and negotiation skills internally or externally.
• Keen attention to details, strong analytical and problem-solving skills.
• Ability to prioritize and execute tasks in a time sensitive environment.
• English must be working level.
• Provide outstanding customer service.
• Be proficient in using office software such as PPT and Word；Be proficient in using software design tools, such as Axure, sketch, PS, etc.

Application Closing Date
Not Specified.