Customer Service Officer at Endlex Properties and Development Limited Full Time

Job Title: Customer Service Officer

Location: Uyo, Akwa Ibom
Employment Type: Full-time

Job Description

• We are looking to hire a Customer Service Officer to manage customer queries,complaints and answering phone calls.

Responsibilities

• Greet clients to the office and communicate with them to determine their purpose for the visit.
• Manage large amounts of incoming calls.
• Meet personal/sales targets and call handling quotas.
• Go the extra mile to engage customers.
• Respond to inquiries regarding available properties and property prices in different areas.
• Schedule appointments between clients based on the availability and convenience.
• Perform follow-up duties to ensure that all meetings are successfully carried out.
• Assist clients in filling out client personal information forms and ensure that all such documents are confidentially filed.
• Provide support in creating informational documents such as brochures and flyers to attract new clients.
• Provided support in clients and managing meetings by taking and recording minutes.

Requirements

• BA / B.Sc / HND or relevant qualification.
• A minimum of 2 years of proven experience in a similar role.
• Applicant must be a female
• Applicant must reside in Uyo.
• Must be willing to work on weekends (Saturdays).

Application Closing Date
28th February, 2024.

How to Apply
Interested and qualified candidates should submit their Resume and a Cover Letter to: [email protected] and copy: [email protected] using “Customer Service Officer” as the subject of the email.