Customer Service Representative at Lily Hospitals Limited Full Time

Job Title: Customer Service Representative

Location: Ughelli, Delta
Employment Type: Full-time

Position Overview

• We are seeking a dedicated and enthusiastic Customer Service Representative to join our dynamic team. The ideal candidate will be passionate about assisting customers, resolving inquiries, and providing outstanding service in a friendly environment.

Responsibilities

• Respond promptly and professionally to customer inquiries via phone, email, and chat.
• Identify and assess customers’ needs to achieve satisfaction.
• Provide accurate information regarding products/services and company policies.
• Handle and resolve customer complaints in a calm and empathetic manner.
• Maintain a positive, empathetic, and professional attitude toward customers.
• Collaborate with other team members to ensure a seamless customer experience.

Requirements

• Bachelor’s Degree or equivalent work experience
• 1-2 years relevant experience in the Health care industry.
• Proven customer support experience or experience in a similar role.
• Excellent communication and interpersonal skills.
• Ability to multi-task, prioritize, and manage time effectively.
• Strong problem-solving skills and attention to detail.
• Ability to work in a fast-paced environment.

Location Requirement:

• Applicants must reside in Ughelli or its immediate environs to be considered for this position.

Remuneration
Salary in line with industry standard.

Benefits

• Competitive salary based on experience.
• Health insurance and other benefits package.
• Opportunities for career growth and professional development.
• A supportive and collaborative work environment.

Application Closing Date
2nd January, 2024.

Method of Application
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the mail. For instance, “Applying for the Position of a Customer Service Representative (Ughelli)” as the subject of your email.