Patient Services and Information Officer at an International Hospital – Halcom Management Services (HMS) Full Time

Job Title: Patient Services and Information Officer

Location: Port Harcourt, Rivers
Department: Other

Summary of Responsibilities

• Responsible for providing exceptional customer service to patients and their families, offering guidance, information, support, and assistance throughout their healthcare journey.
• This role plays a pivotal part in ensuring a positive patient experience and efficient hospital operations.

Job Requirements

• WASSCE/SSCE or equivalent
• A further qualification in healthcare administration or a related field would be advantageous
• Previous experience in a customer service or patient services role, preferably in a healthcare setting.
• Strong interpersonal and communication skills with a focus on empathy and active listening
• Excellent organizational and multitasking abilities.
• Proficiency in using hospital information systems and software
• Ability to engage various stakeholders and must be able to deliver exceptional customer service
• Excellent interpersonal and communication skills in English with people at all levels.

Application Closing Date
22nd October, 2023.

Note

• Correspondence will be limited to shortlisted candidates. If you have not been contacted within 30 days of the closing date of the advertisement, please accept that your application has been unsuccessful.
• Only applications for the advertised posts will be accepted. We reserve the right not to appoint should a suitable candidate not be found.
• Only online applications will be considered.
• Only shortlisted candidates will be contacted.
• Late applications will not be considered.