TeamAce Limited is currently looking for a Key Account Associate for immediate employment. Interested persons are expected to apply. Kindly go through the full details of this position below:
Build relationships with senior stakeholders and manage account planning.
Identify and prioritize accounts based on outstanding issues, growth opportunity, strategic value and renewal time frame.
Advise clients on the most effective ways to use the Posist Products.
Ensure high customer satisfaction scores(NPS), manage customer health status and adherence to tickets SLAs.
Through collaboration with Product/Tech teams, provide consulting services for a specific set of customers and maximize their ROI. Increase renewal rates and reduce churn.
Identify and build Up-selling and cross-selling opportunities within your existing accounts and, taking EBR’s on the annual basis.
Work collaboratively with various internal team/individuals for the best interest of the customer (engineering, sales, etc.).
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