Front Desk Officer / Receptionist at Checkers Suites and Apartments Full Time

Job Title: Front Desk Officer / Receptionist

Location: Sabon-Lugbe, Abuja (FCT)
Employment Type: Full-time

Job Description

• Serving as the face of the company, offering friendly service to those entering the facility or calling in on the phone.
• Making and confirming reservations for guests, welcoming and checking guests in and out of the facility.
• Providing prompt and professional service to meet guests’ needs and ensure guests’ satisfaction.
• Answering and directing incoming calls.
• Informing guests of hotel rates and services.
• Maintain clear and accurate records of guest room bookings.
• Listen and respond to guest queries and requests both in-person and by phone.
• Inform housekeeping personnel when rooms have been vacated and are ready for cleaning.
• Monitor visitors to the facility remotely.
• Enforce rules and policies of Checkers Suits and Apartments.
• Maintain a neat and orderly front desk and reception area at all times.

Requirements

• Possess a minimum of University Degree or Higher national Diploma in any relevant academic discipline.
• Minimum of 3 years’ cognate experience as a receptionist or front desk professional. Experience in a hospitality firm with administrative and clerical duties is an added advantage.
• Good working knowledge of Microsoft Office suite such as Word, Excel, and Outlook.
• Candidate must be smart and easily adaptable, courteous and pleasant.
• Excellent written and verbal communication skills
• Good interpersonal and Impeccable customer service attitude
• Ability to always maintain a professional attitude
• Good time management and team player skills
• Observant and detail-oriented
• Should reside around the Airport Road.

Application Closing Date
27th August, 2023.

Method of Application
Interested and qualified candidates should send their Cover Letter and detailed Resume to: [email protected] using the Job Title as the subject of the mail.