Stanbic IBTC Bank is currently looking for a customer contact centre manager for immediate employment. Interested persons are expected to apply. Kindly go through the full details of this position below:
Job Title: Manager, Customer Contact Centre (Inbound)
Job ID: 80406208_80381669
Location: Ilupeju Industrial Avenue, Lagos
Job Type: Full-time
Business Segment: Consumer & High Net Worth Clients
Job Brief
To ensure effective and efficient management of the Customer Care Centre – Inbound by providing first-line contact to customers/general public.
Qualifications
Candidates should possess a First Degree in any field.
Minimum of 10 years of experience
Personal Competencies:
Strong Leadership Qualities
Good verbal and written communication skills – sincere and articulate
Conflict Resolution Skills
Knowledge and Experience in Effective Service Delivery
NOTE: Unless specified,Loadedvilla is not in any way affiliated with any of the companies featured in this website and does not recruit or process application for any organization. The material provided here is solely for informational purposes. Visitors are advised to use the information at their own discretion.
